Job Description
Exciting Employment Opportunity at NutraBio Labs: Customer Service Representative
We are pleased to present an exciting employment opportunity at NutraBio Labs for the position of Customer Service Representative. This role offers a chance to thrive within a professional, team-oriented, and dynamic work environment in the esteemed sports nutrition industry.
NutraBio Labs, an FDA-registered and inspected sports nutrition manufacturer located in Middlesex, NJ, is actively seeking individuals who are detail-oriented and possess a positive, can-do attitude. We welcome applications from candidates with a strong interest in sports nutrition, training, and athletics. If you aspire to contribute to a fast-paced company and align with our values, we encourage you to apply.
Position: Customer Service Representative
Location: Middlesex, NJ 08846
Status: Full-Time (In-Office)
Hours:
- Monday to Thursday: 9:00 AM to 5:30 PM
- Friday: 9:00 AM to 4:00 PM (early departure)
- 40 hours paid
Job Responsibilities:
- Engage with customers through inbound and outbound calls.
- Process orders, coordinate deliveries, and provide timely updates on order statuses.
- Resolve customer inquiries promptly and accurately, fostering customer loyalty.
- Document all details of inquiries, comments/complaints, and actions taken.
- Consistently deliver high levels of professional service and assistance.
Job Qualifications:
- Strong team player with experience in order entry and customer service; bilingual in Spanish/English is a plus.
- High school diploma or GED.
- Proficient in computer skills.
- Dependable with excellent attention to detail.
- Strong problem-solving skills, along with excellent communication and interpersonal abilities.
- Professional demeanor, appearance, and attitude.
- Excellent typing, spelling, and grammar skills.
- Demonstrated customer service skills and a positive team-oriented attitude.
Benefits:
- Prompt weekly pay.
- 401(k) with company match.
- Medical coverage.
- Direct deposit.
- Vacation, personal days, and holiday pay.
- Growth opportunities within the company.
How to Apply:
- If you are excited about this opportunity, please send your resume to employment@nutrabio.com.
